privacy
policy.
Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
Data Collection and Use
We collect information through two channels: the Uncorked mobile app and our online store. When you create a membership account or manage your subscription, we collect personal information including your name, email address, and payment details. Your identity, credentials, and billing data are securely managed and processed through Commerce7, our e-commerce platform.
We use this data to
- ▸Authenticate your identity and manage your membership account
- ▸Process subscription payments and manage your billing
- ▸Determine your membership status and provide access to member benefits
- ▸Deliver push notifications about announcements and updates (with your permission)
- ▸Communicate with you about your account, membership, and our services
- ▸Send Club communications to active members as part of the membership relationship — see our Terms of Service for details
Data stored on your device
The Uncorked mobile app stores certain data locally on your device. This data never leaves your phone and is not transmitted to our servers:
- ▸Wine tasting notes you create (structured notes following the WSET framework)
- ▸Your "Tasted" and "Favorite" wine selections
- ▸Read/unread status of announcements
- ▸Cached event data (refreshed automatically or on demand)
Device permissions
The app may request the following device permissions, each of which you can grant or deny:
- ▸Camera: Used for the framed selfie sharing feature only
- ▸Photo Library: Used to save framed selfie photos to your device
- ▸Push Notifications: Used to deliver announcements and important updates
We do not maintain a separate database of your personal information. Your identity and billing data is securely stored within Commerce7, which adheres to strict data protection standards. Data stored locally on your device remains entirely under your control.
Data Sharing
We do not sell your personal data. Your trust is paramount to us, and we take data protection seriously.
Our online store and membership features rely on core third-party services to function. Your data is shared only with these providers, and solely for the purposes described below.
Third parties we work with
- ▸Commerce7— Handles all user authentication, customer profile management, subscription billing, and secure payment method processing. SeeCommerce7's Privacy Policy.
- ▸Apple Push Notification service (APNs) — Delivers push notifications to your iOS device. Apple processes a device token to route notifications but does not access notification content. See Apple's Privacy Policy.
Data Security
Because we do not store your personal data directly, security is primarily managed by our trusted provider. Commerce7 maintains rigorous, industry-leading security programs.
Our security practices include:
- ▸Authentication and session management securely handled by Commerce7
- ▸Payment processing through a PCI DSS Level 1 certified gateway via Commerce7
- ▸All data transmitted over HTTPS encryption
- ▸No storage of payment card details on our servers
- ▸Minimal data footprint — we only access what is needed to serve you
However, no method of transmission over the internet is 100% secure. While we and our providers strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have comprehensive rights regarding your personal information:
Your data rights include
- ▸Access: Request a copy of the data we hold about you
- ▸Correction: Update or correct inaccurate information in your account
- ▸Deletion: Request removal of your Commerce7 customer account and associated data
- ▸Billing management: View invoices, update payment methods, or cancel your subscription through your Commerce7 customer portal
- ▸Opt-out: Unsubscribe from promotional communications
- ▸Withdraw consent: Revoke permission for data processing
You can manage your subscription and billing details through your Account page, which provides direct access to your online store portal. For account changes or deletion requests, contact us at hello@uncorkedwinetastings.com. We respond to all requests within 30 days.
Children's Privacy
Our services are exclusively for adults of legal drinking age (21 years or older in the United States). We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that someone under the legal drinking age has created an account, we will take immediate steps to delete their Commerce7 customer account. If you are a parent or guardian and believe your child has created an account, please contact us.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Retention periods
- ▸Commerce7 account data: Duration of your membership plus 30 days after deletion request
- ▸Billing & subscription data: Retained in Commerce7 as required by applicable tax/legal obligations
- ▸On-device app data (tasting notes, favorites, cached events): Until you delete the data in-app or uninstall the app
- ▸Cached event data: Refreshed every 7 days or on manual refresh
- ▸Support communications: 3 years
When data is no longer needed, we securely delete or anonymize it. Data stored locally on your device is removed when you uninstall the app or clear app data.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any significant changes by:
- ▸Sending an email to your registered address
- ▸Displaying a prominent notice in the app
- ▸Updating the "Last Updated" date at the top of this policy
We encourage you to review this policy periodically. Your continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to reach out:
Contact Information
- ▸Email: hello@uncorkedwinetastings.com
- ▸Technical Support: info@mypubmarketing.com
- ▸Response Time: Within 24–48 hours
For data access, correction, or deletion requests, please email our privacy team directly. We take your privacy seriously and will respond promptly to all inquiries.
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