Contact methods
- ▸Business: Uncorked Wine Tastings
- ▸Support Forum:Uncorked Wine Tastings App Group
- ▸Privacy team:hello@uncorkedwinetastings.com
We’re here to help you get the most out of your Uncorked experience—clear answers, quick help, and no stress.
Reach us in the way that works best for you. We keep support personal, responsive, and easy to navigate.
Contact methods
Accessibility
If email or in-app support isn’t accessible for you, contact us and we’ll provide an alternative support path. We aim to make every interaction clear and comfortable.
Set up your account and book your first tasting in minutes.
Learn moreWine list, tasting notes, events, and selfie sharing.
Learn moreMembership QR codes, redemptions, and portal vs. app.
Learn moreFind booking, cancellation, and refund guidance.
Learn moreManage billing, data requests, and account deletion.
Learn moreGetting Started
The Uncorked app is available on the Apple App Store. On Android, you can sign up to beta test the Android version.
Only if you want to become a wine club member. An account lets you book tastings, save favorites, and access member benefits.
The app is free to download.
Booking & Events
Browse events in-app, select your date and time, then visit the booking link.
You can cancel or reschedule up to 48 hours before your event for a full refund unless otherwise stated in the booking terms.
In-app purchase refunds are handled by Apple. Event-related support can be requested directly through our team.
Account & Billing
Log in to your online customer store account at shop.uncorkedwinetastings.com and visit your profile page to update payment methods, view invoices, and manage your subscription.
Email our privacy team at hello@uncorkedwinetastings.com for account deletion requests. We will delete your Commerce7 customer account. We respond within 30 days.
Email our privacy team at hello@uncorkedwinetastings.com for access, correction, or deletion requests. We respond within 30 days. Note that tasting notes, favorites, and other on-device data is stored locally on your phone and is not accessible to us.
App Features
You can create structured tasting notes for any wine using the WSET Level 1 framework. Notes cover appearance, nose, palate, and your conclusions. All tasting notes are stored locally on your device and are not shared with us or other users.
Tap the icons on any wine card in the Wine List to mark it as "Tasted" or "Favorite." You can filter the list by these selections. These preferences are saved on your device and persist across app sessions.
Event data is fetched from our servers and cached on your device for 7 days. You can pull down on the event list to manually refresh at any time. If no events are scheduled, you'll see a friendly message instead.
Open the selfie feature to take a branded photo with an Uncorked frame overlay. After capturing, you can share it to social media, save it to your photo library, or retake it. The app will ask for camera and photo library permissions if needed.
Wine Club Membership
Once you're logged in as a member, a unique QR code appears in the Wine Club section of the app. Show this code to our staff when you visit to verify your identity and redeem your tasting benefits.
After logging in, the Wine Club screen shows your current redemption eligibility, how many tastings you've used this month, and your billing period. Pull down to refresh your status at any time.
The app is where you browse wines, take tasting notes, view events, and redeem your membership QR code in-store. The online store (shop.uncorkedwinetastings.com) is where you sign up, manage your subscription, update payment methods, and access your billing history.
Send a note and we’ll follow up quickly. Please avoid sharing sensitive account information.
For direct inquiries, please send an email to hello@uncorkedwinetastings.com.
Privacy policy
Review what data we collect, how it’s used, retention, and your rights.
View privacy policyTerms & booking policy
Learn about cancellations, rescheduling windows, and refund handling.
View terms informationStill need help?
Email us directly and we’ll guide you step by step.